How are Charter School Purchase Orders Processed?

Once we receive the PO from the charter school, we will generally process that PO and ship your order within 3-4 business days. Transit time via UPS Ground from North Carolina is generally 2-6 business days.

Our goal is to set up classroom access account for the student at the time the PO is processed by our team. Most charter school's are good about providing us with the parent's name and email address as well as the student's name so we can do so. We do recommend however that you remind your school contact to add your name and email address when assembling the PO. If we receive a parent's email address we will send an invitation to join the online classroom to that email address (check your promotions and spam folders if you don't see that email).

If you do not receive an email, please contact us once you receive your equipment kits. We will need the name of the charter school, PO number if you have that available, and the student and parent's name so we can track down the correct order and send you your personalized link to join the online classroom.